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The E. M. Sergeant Advantage
Why choose us for your propane heating needs? We offer easy to understand programs designed to earn your business every year, not just the first.
Fair Price Promise
No need to change propane providers again and again to get the best price — our Fair Price Promise ensures you’ll get our new customer price every year. We've never understood why most propane companies offer better pricing to new customers than to their loyal long term customers - we offer the same great pricing to everyone. Contact us to learn more.
No hidden fees. No tank charges. No surprises.
Many propane providers advertise a low fuel price and then add in fees to make up the difference. It may sound silly, but we like our customers to know what they’re paying up front. No hidden fees. No tank charges. No shell games. What you see is what you get. It’s that simple.
2015-16 Price Protection Programs
Sign up for one of our price protection programs and control your yearly heating costs. New and existing customer get the same price.
PreBuy - $1.599 (Plus Tax)
Fixed Price - $1.499 first 200 gallons, then $1.699 (Plus $49 Enrollment Fee* and Tax)
Price Cap - $1.499 first 200 gallons, then $1.799 (Plus $49 Enrollment Fee* and Tax)
You must have a 500 gal or larger tank to qualify for these programs. Program pricing requires a fill and your tank gauge should read 20% or less. Credit approval required. $4 regulatory compliance fee with each delivery.
Pre-Buy - Buy 500 to 3500 gallons of propane now and we will deliver it to you between the date you sign up for the program and March 31st, 2016. Unused gallons cannot carry forward but can be refunded at their original value after the season. Or you can use those dollars to purchase propane for the following heating season at the new price.
Fixed Price - Sign up for our Fixed Price program and buy all of your propane at the same price between the date you sign up for the program and March 31st, 2016.
Price Cap - Our Price Cap program guarantees that your price for propane will never be more than the cap price, but could be less if the street price is less, between the date you sign up for the program and March 31st, 2016.
Additional Charges and Fees - we charge a $4 per delivery regulatory compliance fee. We do not generally charge tank rental charges, hazmat fees, PERC fees, fuel surcharges, out of route fees, or other delivery charges.
Owned Tank Discount – if you own your own tank you qualify for a $0.10 per gallon discount. A gas check fee may apply.
Terms & Conditions
1. Your account must be kept current for deliveries to be made.
2. This is a price protection plan, not a supply protection plan. If our supply is disrupted for any reason, then we may need to pass that disruption on to you for the same period as our disruption.
3. Any damages shall be limited to a prorata share of either the price cap fee or the pre-buy payment, whichever is appropriate.
Contact Us - To find out more about one of our programs please contact us here, or call us at (269) 343-1363, (269) 962-8795 or (800) 530-1363.
Choose the delivery option that best suits your needs.
Auto-Fill – we monitor the propane level in your tank and keep you from running out. Combine Auto-Fill with a budget plan for a completely hassle free heating season.
Will-Call – we wait for you to call. Please call when your tank gauge reads 20% so that we can have time to fill you before you run out.
Choose the payment option that best suits your needs.
Budget Plan – Spread out your annual energy costs into equal monthly payments. We pay you interest when you have a budget credit balance. Requires credit approval.
30-Day Account – You have 30 days to pay for your fuel order. Requires credit approval.
COD (Cash on Delivery) – we take cash, personal check, Visa, MasterCard and Discover. Credit approval required for new customers.
Helpful Hints when Shopping for a Propane Supplier
When shopping for a new propane supplier, be sure to ask the following questions:
- As a new customer, do I receive any special pricing? If I were an exisiting customer what would my price be? (Many companies offer you a great deal the first year but then hike your price up the next).
- Do you have any additional fees or charges? (Some companies charge as much as $21 per delivery in additional fees like compliance, delivery, fuel surcharge, etc).
- Do you have an annual tank rental charge?
- What are your billing terms?
- Do you offer budgets that pay interest when there is a credit balance?
- Do you offer automatic fill with 24-hour emergency service guarantees?
Place a non-emergency order for propane online - Order Propane
Need some help with your home heating bills? Click below to learn more about what the state of Michigan can do to help.
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