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Testimonials

Impressed with Service Tech

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"Thought you would like to know how impressed I was with your service man.  His appearance, attitude and technical abilities were all very professional.  Thanks again for the great service!" - Mike B., Vicksburg MI

Especially Impressed with Service

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"Several weeks ago I contacted you company for the first time. Every person that I dealt with from the person who answered the phone, the scheduler, and the service tech were pleasant and helpful, answering all my questions and concerns. I was esp...

I Would Recommend You in a Minute

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"I would recommend you guys in a minute - in fact my mother is looking at a new furnace next summer & I told her to use you." -Theresa B., Plainwell MI

Carrier, a Quality Product

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"Carrier certainly has given me the preformance expected of it.  I have been with E. M. Sergeant for several years & have appreciated their service because the service men have [done] their job well." - Morris B., Kalamazoo MI

Good Service Good Price

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"Good prices on oil.  Experienced and knowledgeable furnace man for oil furnaces.  Good people to work with." - Tom K., Kalamazoo MI

Not an Easy Job

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"Thanks to all for the exceptional job that your crew did.  Although the install was not an easy one for all of them, they handeled themselves professionally. The results have been great. We'll call as we get our next project in order." - Mary M.,...

No Hassles and No Waiting

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"There were no hassles and no waiting.  I would highly recommend you to friends." - Laurie S. Kalamazoo MI

Respect the Value of my Time

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"I like the fact that you respect the value of my time.  When I have an appointment for serivicing, for example, and the service person will be late, I usually receive a a call letting me know when to expect him." - Ann P., Kalamazoo MI

Very Satisfied

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"We have been very satisfied." - Stewart A., Battle Creek MI

Careful of the Carpet

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"They were careful of the carpet, knew what they were doing and didn't loligag.  Good product, good people, good workmanship." - Ray P., Kalamazoo MI

Service People Are Great!

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"Service people are great - prompt service." - John M., Richland MI

Donation of Service Techs

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"On behalf of the Wellness Foundation, I would like to tank you for donating two of your servicemen to clean the air conditioning units at the Calhoun County Juvenile Home on Saturday... not only did they do an excellend job, but worked non stop u...

Top Notch Crew

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"Good top nitch crew... we will always be a good reference for E. M. Sergeant." - James F., Richland MI

Integrity

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"We really have appreciated the excellent service, friendly & helpful people over the years. It is a pleasure to do business with people with integrity. Thankyou." - Eva and Jim K., Delton MI

Professional Installation

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"The purpose of this letter is to compliment you and your people on the professionalism they showed during this conversion.  They performed in a well-planned, efficient manner and were still sensitive to my needs.  The few after-installation probl...

Polite and Skilled

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"The workmen were polite, skilled at their job, and cleaned up well. They were on time." - Barbara B., Kalamazoo MI

Friendly and Courteous

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"Friendly & courteous service - very important to me. I would certainly recommend you to anyone." - Bruce W., Mattawan MI

Very Professional

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"Did a very fine job, very professional people." - David U., Richland MI

Great!

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"Your guys were great!" - Jean G., Augusta MI

Did Not Dirty Up My House

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"I was pleased with everything but was really impressed with [technicians] desire to not dirty up my house. They are great people to work with. Keep up the good work!" - Russ R., Augusta MI